ABOUT THESE TERMS
These Terms govern all use of Fast Exchanger’s Platform, including account creation, deposits, withdrawals, trading, staking, and any other services. The Privacy Policy, Cookie Policy, Fees page, Risk Disclosure, and all published policies (collectively "Additional Policies") are incorporated by reference into these Terms.
Modification of Terms: We may update or modify these Terms at any time without prior notice. Material changes will be posted on the Platform with an updated "Last Modified" date, but you are solely responsible for reviewing these Terms regularly. Your continued use after any changes constitutes your irrevocable acceptance of such changes. Governing Language: In the event of a conflict between the English version of these Terms and any translated version, the English version shall prevail. No Oral Modifications: No representation or statement not expressly set forth in these Terms shall be binding.
ELIGIBILITY
To use Fast Exchanger, you must:
Be at least 18 years old or the age of majority in your jurisdiction (whichever is higher); Have legal capacity to enter into this agreement; Not be a resident of or operating from any jurisdiction subject to comprehensive sanctions by OFAC, EU, UN, or other recognized authorities (as listed on our Compliance page); Not be a person or entity previously blocked by Fast Exchanger for any reason; and Have independently verified the legality of using Fast Exchanger in your jurisdiction. You acknowledge that:
Fast Exchanger reserves the right to reject any registration application without providing specific reasons; Accounts opened in violation of this section may be terminated immediately with no obligation to refund any remaining balance; You assume full responsibility for compliance with local laws, including tax obligations and regulatory requirements.
YOUR ACCOUNT
You are solely responsible for maintaining the confidentiality of your login credentials (username, password, 2FA codes) and for all activity under your account.
Account Security:
You agree to notify Fast Exchanger immediately of any suspected unauthorized access or security breach. Failure to do so constitutes a material breach and exonerates Fast Exchanger from liability for subsequent losses. You agree not to share your account with third parties except as expressly permitted in writing by Fast Exchanger. Account Suspension/Termination:
We reserve the right to suspend or terminate your account at any time without prior notice for: (i) Incomplete KYC verification; (ii) Suspicious activity detected by our internal risk algorithms; (iii) Failure to update your information within 30 days of a request; or (iv) Any breach of these Terms. Termination may result in immediate forfeiture of all assets in your account with no refund or explanation. We may charge fees for account maintenance, dormancy, or inactivity (e.g., $5/month after 90 days of inactivity).
AML/KYC PROCEDURE
You acknowledge that Fast Exchanger operates a mandatory Anti-Money Laundering (AML) and Know Your Customer (KYC) program:
Verification Requirements:
We may request additional documentation at any time, including proof of identity, address, source of funds/wealth, and transaction history. Enhanced KYC may be required for large or unusual transactions ("Enhanced Checks"), and failure to provide requested documentation may result in indefinite suspension. Account Freezing:
We reserve the right to freeze your account, including blocking withdrawals, without prior notice or explanation if: (i) Suspicious activity is detected; (ii) We reasonably suspect fraud or money laundering; (iii) Regulatory authorities require it; or (iv) Our risk algorithms flag your profile as "high-risk" based on geographic location or transaction patterns. Frozen funds may be held indefinitely without interest or compensation. Reporting Obligations:
We may report your activity to authorities without notifying you or seeking consent.
CUSTODY & BALANCES
Fast Exchanger operates as a custodial service: all assets deposited are held in our custody and administered on your behalf.
Your Balance is a Claim:
Your balance represents an unsecured claim against Fast Exchanger, not direct ownership of specific blockchain assets. Balances are not covered by any government deposit insurance scheme (e.g., FDIC). Asset Usage:
We reserve the right to pool your assets with other users' funds and use them for: (i) Lending; (ii) Staking; (iii) Investment strategies; or (iv) Operational liquidity management. No Liability for Losses:
We shall not be liable for: (i) Asset losses due to hacks, thefts, or technical failures; (ii) Market volatility or price fluctuations; (iii) Delays in blockchain confirmations; or (iv) Losses resulting from any action taken by us to protect the Platform’s security or stability.
DEPOSITS
Deposits Must Be Sent Correctly:
You must deposit assets only to the address and network shown in your account. Deposits sent to wrong addresses/networks may be permanently lost with no liability on our part. Minimum deposit amounts apply; deposits below threshold may be discarded without refund or notification. Processing Delays:
Deposits are credited after blockchain confirmation (typically up to 72 hours). We shall not be liable for delays due to network congestion, low fees, or other external factors. We reserve the right to charge additional processing fees for deposits (e.g., $0.50 per transaction) without prior notice.
TRADING AND SWAPS
Rates Are Not Guaranteed:
Trade rates displayed are indicative only and may change before execution due to market volatility. Book orders may fill partially or not at all; partial fills are considered complete transactions. Finality of Trades:
All trades and swaps are final upon confirmation. We will reverse a trade only in the event of a demonstrable technical error (e.g., duplicate transaction due to system failure), and such reversals are at our sole discretion. Market Manipulation Rules:
You agree not to engage in wash trading, spoofing, or coordinated price manipulation. Violations may result in immediate account termination and forfeiture of 100% of assets.
STAKING
Locking and Rewards:
Staked assets are locked for the specified term. Early unstaking (where offered) may forfeit all rewards plus a penalty fee of up to 15% of the staked amount. No Guaranteed Returns:
Rewards are subject to market conditions and may fluctuate. Any stated rewards are estimates only; we shall not be liable for actual returns differing from projections. Changes Without Notice:
We reserve the right to: (i) Alter staking terms (e.g., reward rates, lock-up periods); (ii) Suspend staking for any asset at any time; and (iii) Withhold rewards due to regulatory or operational reasons.
WITHDRAWALS
Manual Review Process:
Every withdrawal request is subject to manual review by our compliance team. We reserve the right to: (i) Freeze or delay withdrawals indefinitely without explanation if suspicious activity is detected; (ii) Charge additional processing fees that may not be disclosed until after submission; (iii) Require further verification before releasing funds; or (iv) Decline withdrawals for any reason (e.g., invalid destination address, incomplete KYC). No Liability for Blockchain Issues:
We shall not be liable for lost funds due to incorrect addresses, network errors, or blockchain confirmations. Customized Withdrawal Rules by Geography:
Withdrawal limits, processing times, and fees vary by jurisdiction. You must verify current rules with our Support team before initiating withdrawals.
FEES
Fee Structure:
All fees are subject to change at our sole discretion without prior notice. Current fees are published on the Fees page but may be amended instantly. Hidden and Variable Fees:
You acknowledge that fees may include but are not limited to: (i) Deposit processing fees ($0.50–$10 per transaction); (ii) Withdrawal fees (varies by asset and network, up to 10% for premium services); (iii) Currency conversion spreads (up to 3%); (iv) Network fees not controlled by us (e.g., Bitcoin gas fees may surge unpredictably); (v) Inactivity fees ($5/month after 90 days of account inactivity); and (vi) "Special handling fees" for urgent or high-risk transactions. Fee Deduction:
All fees will be deducted from transaction amounts or your account balance without prior notification.
PROHIBITED USE
You agree not to:
Use Fast Exchanger for money laundering, terrorism financing, or sanctions evasion; Engage in wash trading, spoofing, or market manipulation; Scrape the Platform or exploit bugs for gain; Use accounts on behalf of third parties without written consent; or Create multiple accounts to circumvent restrictions. Violations may result in immediate account termination and forfeiture of all assets with no refund or explanation.
SUSPENSION AND FREEZING
We reserve the right to suspend, restrict, or freeze your account at any time for any reason without prior notice, including:
Suspected fraud or security breach; Regulatory requirements; Incomplete KYC verification; Suspicious transaction patterns (e.g., rapid deposits followed by large withdrawals); or "High-risk" geographic location determined by our internal algorithms. Frozen funds may be held indefinitely without interest or compensation, and we are not obligated to provide reasons for the freeze.
RISK DISCLOSURE
You acknowledge and agree that:
Digital assets are highly volatile, speculative, and can lose all value; All statements on the Platform constitute general information only—not financial, investment, tax, or legal advice; You are solely responsible for conducting your own due diligence before making any transactions.
LIMITATION OF LIABILITY
To the fullest extent permitted by law:
We shall not be liable for any indirect, incidental, special, or consequential damages (including lost profits, data loss, or business interruption);
Our total liability for any claim shall not exceed the greater of: (i) $10 USD; or (ii) the balance in your account at the time of claim;
We are not liable for failures due to:
Cyberattacks (e.g., ransomware, DDoS); Third-party service outages; Market volatility; or Events beyond our reasonable control ("Force Majeure" – Section 24). You waive all rights to a jury trial and agree to binding arbitration in Delaware (Section 19).
COMPLAINTS
All complaints must be submitted through the Help Center with transaction IDs; We will acknowledge receipt within 2 business days but reserve the right to take up to 30 business days for a final response; Failure to receive a response within this timeframe does not constitute acceptance of your claim or entitlement to remedies.
TERMINATION
You may close your account after withdrawing all assets; however, we reserve the right to: (i) Terminate your account at any time without notice for any reason; and (ii) Withhold all remaining assets to cover potential liabilities (e.g., chargebacks or regulatory penalties). Upon termination, we are not obligated to return assets if you have breached these Terms.
CHANGES TO THESE TERMS
We may revise these Terms at any time without notice; your continued use constitutes acceptance. No right to withdraw consent: Once you agree to these Terms, continued use constitutes acceptance of all future modifications.
CONTACT
All communications must be sent via the Help Center or to our legal address in the Site Footer; Notices are deemed received 5 business days after mailing or 24 hours after email delivery.
GOVERNING LAW AND JURISDICTION
These Terms shall be governed by Delaware law; All disputes must be resolved through binding arbitration in Wilmington, Delaware under AAA rules; You waive all rights to class action lawsuits or jury trials.
NO WARRANTY
THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. FAST EXCHANGER SPECIFICALLY DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
INDEMNIFICATION
You agree to indemnify and hold harmless Fast Exchanger from any claims arising from:
Your use of the Platform; Breach of these Terms; or Violation of third-party rights.
DATA SHARING
We reserve the right to share your personal data with third parties for any purpose, including regulatory reporting and marketing. Your continued use constitutes consent to such sharing.
FORCE MAJEURE
We shall not be liable for failures due to:
Cyberattacks, natural disasters, or governmental actions; Internet outages or third-party service disruptions; or Market crashes beyond our reasonable control.
ASSIGNMENT
We may assign these Terms to any third party without your consent. You may not assign your rights or obligations.
ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Fast Exchanger, superseding all prior discussions. Any amendments must be in writing and signed by both parties.
By using Fast Exchanger, you acknowledge that you have read, understood, and agree to all terms herein. If you do not understand any part of these Terms, please consult with a legal professional before proceeding.